Tien Hock | Collective Change Institute
Tien Hock
Tien Hock is a purpose-driven and outcome-focused Chief Executive Officer with a distinguished track record of leading transformation across diverse sectors, including early childhood education, public transport, healthcare mobility, and driver training.
Tien Hock’s leadership journey spans senior executive roles such as CEO of SBS Transit’s Bus Business, ComfortDelGro MedCare, and ComfortDelGro Driving Centre, and as a senior HR leader. In each role, he has consistently driven innovation, operational excellence, and people development. His strategic foresight has led to successful organisational transformations, enhanced stakeholder engagement, and the building of resilient talent pipelines.
Tien Hock’s coaching style is transformational and values-based, emphasising clarity, capability development, and blended learning. He specialises in executive coaching for leadership development, organisational change, and stakeholder alignment. His personal philosophy centres on lifelong learning, resilience, and service to others —anchoring leadership in purpose and impact.
Professional Background
Tien Hock is a seasoned executive with a distinguished career spanning leadership roles in both the public, private and people sectors. Currently serving as the Chief Executive Officer of E-Bridge Pre-School Pte Ltd, he leads over 1,600 staff to delivering high-quality early childhood education to pre-school children.
His previous roles include CEO positions at SBS Transit Ltd and ComfortDelGro Driving Centre, where he led large-scale transformations with more than 7,000 staff and 3,000 buses, operational enhancements of high tempo requirements, and strategic growth initiatives for legacy organisations. In his concurrent appointment as CEO ComfortDelGro MedCare, he led a corporate start-up to venture into greenfields of wheelchair transportation to become the lead provider of such a service in the care-giving ecosystem. He was also a senior HR leader who led the transformation of the organisational culture and strengthened the talent pipeline.
Tien Hock also held senior appointments in the Ministry of Defence and the Singapore Armed Forces, where he was deeply involved in operations, training, and human resource development.
He is also a Senior Accredited Director with the Singapore Institute of Directors. He holds a M.Eng from University College London and a MBA from Nanyang Fellows-MIT Programme.
Tien Hock spent several years contributing to the community through roles in the grassroots and community organisations.
Coaching Specialty
Tien Hock specialises in executive coaching for transformation and leadership development, particularly in:
Organisational change and innovation
Leadership pipeline and succession planning
Public-Private-People stakeholder engagement
Operational excellence and strategic alignment
His coaching is especially impactful for senior leaders navigating complex environments, managing large teams, or driving digital and cultural transformation.
Personal Background
Tien Hock’s lived experience in the military instilled in him a people-centric, disciplined, mission-oriented approach to leadership and coaching. He has evolved and honed his leadership and management styles in the corporate sectors and navigated successfully in the evolving operating environments.
Equipped with both an electrical & electronics engineering and business administration masters, Tien Hock has blended the systems thinking, people leadership, organisational management and financial sustainability perspectives to bring about greater people and organisational outcomes.
He is fluent in English with conversational proficiency in Mandarin and some Bahasa Melayu.
He loves running and enjoys good wine.
Coaching Style
Tien Hock’s coaching style is transformational and strategic. Being people-focused, and drawing from his military and corporate leadership experiences, he emphasizes:
Structured development: Building talent pipelines and succession planning.
Empowerment through clarity: Aligning teams with clear goals and expectations.
Blended learning: Integrating digital tools and experiential learning for effective outcomes.
Values-based leadership: Anchoring coaching in core values such as safety, integrity, and service excellence.
He is known for engaging leaders across all levels, fostering ownership, and driving change through collaborative dialogue and performance coaching.
Personal Philosophy
Tien Hock’s personal philosophy centers on purpose-driven leadership, continuous transformation, and people-centric growth. He believes that leadership is not just about achieving outcomes but about inspiring others to grow, adapt, and contribute meaningfully. His approach is grounded in:
Lifelong learning: Encouraging curiosity and capability development.
Resilience and adaptability: Navigating change with courage and clarity.
Service to others: Leading with empathy and a commitment to societal and people impact.
He views challenges as opportunities to innovate and sees leadership as a responsibility to uplift individuals and communities.
