Lum Suan Ling | Collective Change Institute
Lum Suan Ling
– Empathetic Listener, committed to creating safe spaces for coachee growth and development.
– 8+ years as a Digital Business Analyst, specializing in technology innovation and business transformation.
– Actively mentoring mid-career professionals and fresh graduates through career transitions and leadership growth.
– Believes in sustainable success without burnout, integrating mindful living, personal growth, and purpose-driven actions.
Professional Background
Suan Ling has more than 8 years of experience as a Digital Business Analyst, driving technology innovation and business transformation in the public sector. Her work spans multi-million dollar system implementations, business process redesigns, and enterprise-wide digital initiatives that enhance operational effectiveness across agencies.
She specializes in bridging business needs with technology through her expertise in product and project management, design thinking, Agile methodologies, and low-code platforms. Suan Ling has led automation projects that streamlined workflows and reduced operational costs, facilitated Agile workshops to foster cross-functional team alignment, and spearheaded tech roadshows that promoted digital adoption and innovation across complex stakeholder landscapes.
In the past year, Suan Ling has actively mentored individuals at various stages of their professional journey including fresh graduates, mid-career professionals transitioning into tech or business analysis roles, and those preparing for interviews and leadership opportunities. She is also sought after for her resume reviews and practical career advice, helping individuals present their experience with clarity and confidence.
Suan Ling is known for bringing clarity to complexity, aligning diverse stakeholders, and helping others thrive through intentional growth. She combines strategic systems thinking with empathy, enabling her to guide individuals and teams with both insight and grounded presence. Her structured approach and calm energy make her a trusted partner for those navigating growth, change, and purpose-driven careers.
Coaching Specialty
- Personal Development and Transformation
- Interpersonal Skills Enhancement
- Career and Performance Coaching
- Mindful and Purposeful Growth
- Executive and Leadership Development
Personal Background
Suan Ling comes from a low-income family and is the eldest of four siblings, a role that shaped her sense of responsibility, independence, and resilience from a young age. She began working while still in school, taking on various jobs to support herself and discover what truly mattered to her. These early experiences taught her the value of perseverance, intentional growth, and living in alignment with her values.
Suan Ling believes that success should be sustainable, not overwhelming; that growth should be purposeful, not rushed; and that when we live in alignment with our values and energy, we experience greater clarity, calm, and fulfillment. She is also deeply passionate about helping others improve their relationship with money — especially those who, like her, didn’t grow up with access to financial knowledge. Her goal is to make financial well-being more approachable and aligned with each person’s life and values.
Coaching Style
Suan Ling’s coaching style is empathic, calm, and structured. She creates a space where people feel safe to pause, think, be real and just honest reflection. Her sessions are guided by deep listening, thoughtful questions, and a natural curiosity about how people grow, think, and find their way forward.
She gets genuinely excited when a coachee has an “aha” moment — that spark when something suddenly clicks. Whether it’s connecting two ideas, uncovering a long-held belief, or realizing what truly matters, she finds deep meaning in witnessing those shifts.
Personal Philosophy
“Live your values, and your life will become your greatest masterpiece.”
Suan Ling believes in living with alignment, purpose, and authenticity. Each decision she makes reflects her commitment to personal growth, connection, and well-being. Her guiding belief is that true fulfillment comes from aligning who we are with what we do, creating a life of purpose, meaning, and lasting impact.
