An experienced cross-industry, multi-disciplinary Organizational Transformation and Change Management professional with a successful track record primarily in Travel, Telco and Insurance industries across Asia Pacific
Key focus are in change management, designing and delivering interventions to help organizations navigate change, transform business models and to build capabilities of the future; yielding uplifts productivity and revenue improvements, cost avoidance and development of new capabilities.
Academically qualified with an MBA from University of Adelaide and is a certified Change Management Professional (CCMP ™) in PROSCI® ADKAR change management methodology and a Certified Agile Service Manager (CASM®).
Interventions include redesigning business operating models, optimizing business processes, developing innovation processes, delivering on people, processes, organization structure transformation, especially in roles involving:
- Organizational Change Management and Transformation
- People, structure, business processes optimizations
- Building new capabilities in innovation and change management
- Operating model redesign and optimizations
- End-to-end consulting services from idea generation, business case assessment to implementation
- Planning, organizing and hands-on project execution